Terms and Conditions

About these terms

These terms apply to services provided by Expert Clean Master. By requesting or booking a service you agree to them. Contact: [email protected].

Quotations

We give quotations on WhatsApp, based on the information and photos you send. If the job turns out to be different from what was described, we will tell you before any change in price.

Bookings and changes

A booking is confirmed once we agree the date, time and quotation with you. Please give us as much notice as possible if you need to change or cancel. [Add your cancellation policy here]

Payment

Payment terms will be confirmed with your quotation. [Add accepted payment methods here]

Our service

We use professional methods and safe products. Results depend on the material, age and condition of the item, and we cannot guarantee the complete removal of every stain or mark. We will advise you beforehand if we expect a problem.

Insurance and liability

We are fully insured. Nothing in these terms limits liability that cannot legally be limited, including liability for death or personal injury caused by negligence.

Complaints

If you are not happy, tell us within a reasonable time so we can put it right. Email [email protected].

Governing law

These terms are governed by the laws of England and Wales. Customers in Scotland and Northern Ireland keep any rights they have under local law.